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J Dent Educ. 68(6): 633-643 2004
© 2004 American Dental Education Association
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Milieu in Dental Schools and Practice

Implications for Designing Online Oral Health Resources: A Review of Fifty-Six Websites

Sara Kim, Ph.D.; Wendy E. Mouradian, M.D., M.S.; Penelope J. Leggott, D.D.S., M.S.; Douglas C. Schaad, Ph.D.; Cheryl Shaul, B.S.

Dr. Kim is Assistant Professor of Family Medicine; Dr. Mouradian is Clinical Associate Professor of Pediatrics, Pediatric Dentistry, and Health Services; Dr. Leggott is Professor of Pediatric Dentistry; Dr. Schaad is Associate Professor of Medical Education and Biomedical Informatics; and Ms. Shaul is Program Coordinator, Pediatric Dentistry—all at the University of Washington. Direct correspondence and requests for reprints to Dr. Sara Kim, Box 356390, Department of Family Medicine, School of Medicine, University of Washington, Seattle, WA 98195; 206-543-9425 phone; 206-543-3821 fax; sarakim{at}u.washington.edu.

Key words: oral health, Internet, learning, computer-aided design, user-computer interface

Submitted for publication 02/13/04; accepted 04/08/04


We conducted a review of websites in oral health to identify content areas of our target interest and design features that support content and interface design. An interprofessional team evaluated fifty-six oral health websites originating from nongovernmental organizations (NGOs) and associations (28.6 percent), regional/state agencies (21.4 percent), federal government (19.6 percent), academia (19.6 percent), and commercial (10.7 percent) sources. A fifty-two item evaluation instrument covered content and web design features, including interface design, site context, use of visual resources, procedural skills, and assessment. Commercial sites incorporated the highest number of content areas (58.3 percent) and web design features (47.1 percent). While the majority of the reviewed sites covered content areas in anticipatory guidance, caries, and fluorides, materials in risk assessment, oral screening, cultural issues, and dental/medical interface were lacking. Many sites incorporated features to help users navigate the content and understand the context of the sites. Our review highlights a major gap in the use of visual resources for posting didactic information, demonstrating procedural skills, and assessing user knowledge. Finally, we recommend web design principles to improve online interactions with visual resources.




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