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Critical Issues in Dental Education |
Dr. Sherman is Assistant Professor, Department of Oral Medicine, and Mr. Cramer is a Studentboth at the University of Washington School of Dentistry. Direct correspondence and requests for reprints to Dr. Jeffrey J. Sherman, University of Washington, Department of Oral Medicine, Box 356370, Seattle, WA 98195; 206-221-3665 phone; 206-685-8412 fax; jeffreys{at}u.washington.edu.
Key words: empathy, communication, patient-centered health care, measurement
Submitted for publication 11/18/04; accepted 01/12/05
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