|
|
||||||||
Educational Methodologies |
Key words: problem-based learning, assessment, feedback, facilitator, faculty development
Submitted for publication 05/04/07; accepted 09/14/07
| Abstract |
|---|
|
|
|---|
In problem-based learning (PBL), the small-group, tutorial environment is believed to support both the development of discipline-specific knowledge and the development of professional skills such as teamwork, clinical reasoning, and information literacy.4 Continuous, formative assessment and feedback on these skills as they are exhibited in the tutorial environment can therefore be thought of as a valid form of assessment and, by extension, a means to positively reinforce the learning process and outcomes.5 If the attributes of lifelong learning and critical thinking are intended educational outcomes, then assessment of the development of these skills is necessary to emphasize their importance in the learning environment.
Despite its positive impact on the learning process and development of professional skills, assessment in small-group PBL tutorials has been shown to vary more than is seen with objective multiple-choice type examinations.5–7 Investigators have suggested this may result from insufficient facilitator training in the methods and criteria necessary to conduct student tutorial assessment.5,7 Additionally, there may be other variables that contribute to the lack of reliability in tutorial assessment, including a lack of clarity regarding the true domains being assessed (i.e., skills related to the process of learning/self-directed learning versus acquisition of specific biomedical content), inadequate observation of relevant student performance, and a lack of support from teachers for the method itself or for the way the assessment is implemented.5,8–12
Faculty development activities in PBL assessment and feedback have been proposed as one means to help improve understanding of the tutorial assessment and feedback process.5 The underlying assumption is that providing training for faculty will enhance the reliability of the assessment process. Despite the fact that assessment is often a key role of the facilitator, helping faculty acquire the skills needed to assess student performance in tutorial groups has not often been a focus of faculty development programs.13,14 The University of Southern California School of Dentistry (USCSD) fully implemented PBL for its D.D.S. program in 2001. A comprehensive faculty development program with a series of linked workshops in core PBL facilitation skills has been developed to support curriculum implementation. The PBL Assessment and Feedback workshop serves as the third in the series of PBL Core Skills workshops that familiarize faculty members with the PBL process itself and with the roles, responsibilities, and skills of the facilitator. Previous reports in the Journal of Dental Education have described other components of this workshop series.15–17
The purpose of this report is to describe the structure, content, and methods utilized in the PBL Assessment and Feedback workshop and the post-workshop perceptions of the faculty who participated. The importance of the assessment process, the learning preferences of adults, and sociocultural variables in the rating process were considered in designing these workshops per best practice recommendations for conducting faculty development as outlined by Steinert et al. in the 2006 Best Evidence in Medical Education guidelines for faculty development programs.18
| Materials and Methods |
|---|
|
|
|---|
Workshop Development
The Faculty Development, Mentoring, and Evaluation (FDME) Subcommittee of the USCSD Curriculum Committee planned and implemented the PBL Core Skills workshop program. The overall goals for the PBL Assessment and Feedback workshop were to help faculty 1) develop an appreciation for the rationale behind assessment of individual students and group performance during PBL tutorials and 2) acquire skills needed to provide formative feedback to help students develop their PBL process skills. Specifically, the objectives were aimed to help participants understand:
The workshop described in this report was designed to be the third in the series of faculty development programs, following workshops that first familiarized faculty with the overall PBL concept and process, and then introduced and demonstrated the roles, responsibilities, and methods associated with small-group facilitation.
Table 1
demonstrates how the workshop activities unfolded, the time interval allotted to each activity, and how specific workshop activities were linked to learning outcomes. Learning objectives were shared with participants at the beginning of the workshop along with the approaches to be utilized during the course of the workshop. The teaching/learning methods incorporated into the workshop were informed by adult learning theory. Namely, the activities drew upon adult preferences for relevant, lifelike situations, and provided opportunities for the participants to share their prior knowledge and experience through active and collaborative discussions.19 These activities linked to the objective being addressed and drew upon multiple domains of learning where appropriate.
|
|
|
In preparation for the mock group observation that followed the scenario, the participants were given the criteria for student performance utilizing PBL process. The PBL process performance criteria have been organized into four broad domains: group skills, learning skills, reasoning skills, and feedback skills (summarized within Figure 1
). The criteria associated with each domain describe a range of behaviors desired in students using the PBL process and also indicate performance levels designated as "below expected," "expected," and "above expected." The criteria and performance levels for the learning skills domain are included in Table 2
.21 A full list of PBL process performance criteria utilized at USCSD can be obtained by contacting the corresponding author.
|
|
Performance levels for each of the domains are determined not only by the frequency of behaviors exhibited but also by the range of behaviors displayed within the domain. These points are elaborated upon by the participants and the moderator as part of the discussion following the mock group demonstration. It is not expected that participants will be able to assimilate and apply the full range of criteria during the workshop. Rather, key points are derived from the exercises, namely, that behavior is linked to criteria; criteria are derived from desired performance goals; and performance levels are determined by the display of a range of behaviors, some of which are more challenging to exhibit than others.
The second portion of the workshop focused on the rationale for and delivery of formative feedback to students regarding their PBL case performance. This segment of the workshop was initiated with the use of a second short, feedback-specific scenario (Figure 2
). This scenario was structured to cover the specific responsibilities of the facilitator to give feedback to students following completion of a case and to discuss characteristics of effective feedback delivery.
Subsequent to discussion of the scenario, poor and exemplary (i.e., "ideal") student feedback interactions were demonstrated to the participants by the faculty member running the workshop. Participants were asked to partner with a fellow participant and were assigned to give and receive feedback based on a specific mock student identified in the original mock student demonstration group. Content to be delivered during the feedback session included the assignment of a performance level to the student. One member of the pair was asked to assume the role of the assigned student, and the other the role of the facilitator. After first formulating a feedback strategy with one another, random pairs of participants were asked to demonstrate in front of the entire audience. After each role-play concluded, the audience was asked to critique the feedback that was provided to the student. The moderator positively reinforced aspects of the feedback and identified points that could have been incorporated into the feedback session.
The workshop concluded with a question and answer session, a wrap-up discussion, and the delivery of a survey to be completed by the participants. Selected literature on feedback strategies was distributed to the participants.
Post-Workshop Assessment
Figure 3
displays the survey that was completed by workshop participants. Surveys were coded to remove personal identifiers from the analysis. Agreement that the workshop learning objectives had been met was queried using a four-point Likert scale (1=Strongly Disagree, 2=Disagree, 3=Agree, 4=Strongly Agree). Survey data were tabulated by assigning numerical values to the scale as indicated above. Mean values and standard deviations were calculated for each survey item. Participants were also asked to describe what workshop elements they felt were effective and which were ineffective. They were asked to offer suggestions to improve the workshop as well. Similar responses were grouped into themes where possible and their frequencies tallied.
|
| Results |
|---|
|
|
|---|
Ninety-seven of the 119 participants completed the workshop evaluation survey for an 81.5 percent return rate. Mean participant agreement that the Assessment and Feedback workshop objectives had been met ranged between a minimum of 3.39 (SD ±0.57) for objective 3 and a maximum of 3.52 (SD ±0.62) for objective 5 (Table 4
). Though there was agreement that all of the objectives had been met, participants expressed the most agreement with objective 5—namely, that they understood "how to provide constructive feedback during the facilitator to student meetings based on standard performance criteria." Of the five objectives listed, numbers 3 and 4 were the two lowest ranked items; these workshop objectives were related to defining the rationale, basis, and formulation of "objective" PBL case assessments.
|
|
Content areas identified by participants as being effective elements of the workshop included improved awareness of assessment process and criteria (n=17), feedback strategies (n=16), and review of the PBL process (n=3). At times, participants would note valuing exposure to the assessment approach while still expressing skepticism about its objectivity. One faculty member described appreciating "exposure to written criteria—no matter the subjective nature of same."
Though mentioned infrequently, comments about the workshop in relation to the role of the facilitator in PBL were of interest especially as they drew, to some extent, upon the other core skills workshop. One participant commented, "This course really pulled it all together! The assessment [workshop] really glued the PBL process. I better understand the role of facilitator."
Least Effective Workshop Elements
When queried about the least effective elements of the workshop, fewer and more varied responses were offered (Table 6
). Fifty-one participants offered comments from which unique items were tallied. Twenty-three individuals remarked that all aspects of the workshop were effective. The remaining comments concerning least effective workshop components were grouped into four categories: 1) discussion-related, 2) methods-related, 3) insufficient time for topic, and 4) insufficient clarity/confidence with process/rationale.
|
A few participants found some of the methods utilized to be less than effective. The only pattern that emerged, however, was related to the delivery of feedback to a mock student, which was identified as a limitation by nine participants. One participant commented that it was "difficult to act out role-playing feedback session with no previous exposure or experience to process."
A still smaller number felt insufficient attention had been spent on assessment topics such as distinguishing between performance levels for the criteria and feedback topics. Others, with varying reasons, felt at odds with the type of assessment being explored in the workshop, citing disagreement with the assessment approach, ambiguity on the absence policy, and concern that the assessment criteria wouldnt be applied uniformly.
Suggestions for Changes to Workshop
Participants were asked to provide suggestions on how to improve the PBL Assessment and Feedback workshop. Seventy individuals offered a range of suggestions that could be organized into two themes: 1) changes to existing content and methods, and 2) provision of additional facilitator support (Table 7
). Twenty-seven participants offered no feedback.
|
A substantial number of participants requested additional support for their roles as PBL facilitators. Twenty-two felt that additional workshops should be offered, and another thirteen expressed an interest in having the opportunity to observe facilitation and be mentored themselves.
| Discussion |
|---|
|
|
|---|
A second and vital consideration for developing the PBL assessment and feedback workshop program was to address difficulties conducting performance-based assessments.5,12 Evidence from studies on in-training assessments in clinical placements and from appraisal processes in business suggested that there are a number of sociocultural variables that prevented raters from using rating instruments as they were intended.12 These variables include the raters personal views of what should be assessed and the purpose of the assessment as conveyed by the institution and interpreted by the rater. Faculty raters may also view their roles as both assessor and facilitator to be in conflict.12 It is important for faculty development efforts to explore the views that faculty have about the overarching purposes and uses of assessment, both broadly and within their own dental institution. It was for these reasons that we chose to use the assessment-related scenarios at the outset of the workshop. The workshop activities explored the PBL assessment criteria through their application in creating an assessment based on simulated student behavior and then explaining that criteria-based assessment to a mock student through role-play. The selection and sequence of methods were made in consideration of adult learning preferences for lifelike problems and active discussion, both of which are recommended by faculty development organizers in health professions education.14,18,19,22,23
When reviewing the perceptions of the participants and faculty development organizers from the PBL Assessment and Feedback workshop, several themes emerged that could guide future faculty development programs. These themes relate to 1) the general success of the range of methods used, especially the mock student group to demonstrate student behavior and serve as a mechanism for applying the student performance criteria; 2) the notion that assessment and feedback are topics that require extended exploration and application and therefore require additional learning opportunities for faculty; and 3) the fact that assessment practices are viewed differently by various faculty and may influence their application of the assessment process if not adequately addressed.
The primary indicator that the approaches used in the PBL Assessment and Feedback workshop were effective was reflected in the positive responses of the participants. The majority agreed that the objectives set forth had been met. When asked what had been most effective about the workshop, a large number of participants identified the mock group session, while a slightly smaller number singled out the group discussions and feedback-related role-play activities. A host of other aspects of the workshop were mentioned as being effective without being associated with a specific activity. Participants referred to effective aspects of the workshop as things that allowed them to apply the performance criteria. From our perspective, the performance criteria served as the strand running through the entire workshop, while the activities varied depending on the teaching task under consideration; for example, role-play was used to practice the skill of feedback delivery. We feel the participant comments support our choice of activities and are in agreement with the general findings of the Best Evidence in Medical Education (BEME) faculty development group, which notes "experiential learning, provision of feedback, effective peer and colleague relationships . . . and a diversity of educational methods within a single intervention" as elements of good practice.18
The outcome measures presented in this report are primarily focused on participant perceptions. This is a relatively easy outcome measure to conduct, and as one would expect, it is a widespread component of program evaluation.18,24 In terms of evaluating faculty development outcomes, the reactions of participants to training programs can serve as ground-level measurements and a starting point for determining program effectiveness and potential areas for program change.25 Other, more advanced measures that serve to determine program effectiveness are recommended and include measuring faculty learning through pre-post tests, behavioral change to teaching practice, and institutional change as a result of training endeavors. While positive participant perceptions about a program do not ensure learning or that faculty behaviors will be changed, Arthur et al. have shown that surveying participant reactions is associated with a medium and roughly similar effect size to other outcome measures such as learning and behavioral change.24 Delving further into the type of participant perceptions that are gathered, Alliger et al. have shown that surveying participants about the utility of the training program rather than just its affective impact (i.e., the enjoyment of the program) is more strongly associated with behavioral change.26 While the evaluation efforts in this report are limited to participant perceptions, we feel the organization of the survey around learning objectives improves our ability to gauge the effectiveness of the workshop with respect to its utility to participants. Clearly, to more robustly measure the effectiveness of the Assessment and Feedback workshop program, we will have to extend our analysis to the measurement of behavioral changes among the faculty with attention to such variables as changes to student perceptions of facilitators and the reliability of the facilitator assessment of student performance.
While the majority of participants expressed agreement that the workshop objectives had been met and that they approved of the methods used to learn about these areas, several factors are worth noting not only for their potential to impact the workshop program but also in terms of how the workshop participants will apply their new skills in practice. The participants who commented on less effective elements of the workshop generally referred to needing more exposure to examples of the criteria in use and to needing more opportunities to practice the skill of delivering feedback. Many of these individuals went on to suggest that further support was needed to develop these skills. During subsequent workshops, we have attempted to address these concerns by allotting more time to the participants to read the assessment criteria before starting the exercise. We have also introduced several short assessment scenarios related to specific student behaviors. Participants discuss these in pairs and report back to the larger group as an additional exercise in applying the assessment criteria.
Aside from these perceived and expressed needs to further develop the skills associated with PBL assessment, a number of individuals expressed concern about its rationale and purpose and wondered about its reliability. Some made these views known through the workshop discussion; others through their reflections on the surveys. Regardless of motivation, these comments underscore the difficulties in achieving a successful performance-based assessment system. Individuals may question their ability to assess in an unfamiliar system, or they may be unwilling to assess domains they dont agree are necessary. Consequently, the value of the assessment may be compromised.
Despite our intentions to address these topics and provide practical opportunities for the faculty to use the PBL assessment criteria, it would seem that many participants feel that they would benefit from additional learning opportunities specific to PBL assessment and perhaps to assessment more broadly. Considering the complexity of assessing performance, this is perhaps no surprise. Govaerts et al. argued that a broader approach should be taken to looking at performance-based evaluation, of which assessing students in a PBL group may serve as one example.12 They argue that rating performance is akin to the clinical reasoning process in that it requires making judgments about what is under observation. Judgment is heavily influenced by both strong familiarity with the context and the specific viewpoints of the assessor. The former suggests that faculty would likely feel more secure in their judgments of performance if they were more familiar with what was taking place in the tutorial environment and how this aligns with the assessment criteria. To address this, additional learning opportunities should be provided for faculty to further familiarize them with the overall educational context in which student assessment takes place. This strategy was recommended by a substantial number of our workshop participants, which demonstrated their insight about their own learning.
Though meeting a distinctly different need, a similar argument could be made that the psychometric properties of PBL assessment could be enhanced by having peer discussions around the broader issues of assessment. As Govaerts et al. argue, the sociocultural variables that surround the assessment process itself should be addressed in a more meaningful way if we want to improve the standing of performance-based assessment.12 At this dental school, we have discussed developing a forum for facilitators to explore issues related to their roles and responsibilities. One goal for this forum would be to allow faculty to share their perceptions with a mind toward generating common goals and approaches for assessment of students in PBL tutorials. We envision this forum as being an additional venue for faculty to continue learning about the PBL pedagogy as well as other issues surrounding teaching and learning practices.
The importance of providing additional training for facilitators to help them acquire assessment and feedback skills is supported by findings from the arena of organizational training. Arthur et al. describe a gap between the learning that takes place in training programs and the application of that knowledge to job performance and propose that the favorability of the post-training environment plays a major role.24 Without support for application, the effectiveness of training may be attenuated. Considering the use of resources needed to run faculty development programs, it seems advisable to support faculty beyond the time allotted for workshop attendance alone.
| Conclusion |
|---|
|
|
|---|
| Acknowledgments |
|---|
| Footnotes |
|---|
| REFERENCES |
|---|
|
|
|---|
This article has been cited by other articles:
![]() |
D. C. Johnsen, M. W. Finkelstein, T. A. Marshall, and Y. M. Chalkley A Model for Critical Thinking Measurement of Dental Student Performance J Dent Educ., February 1, 2009; 73(2): 177 - 183. [Abstract] [Full Text] [PDF] |
||||
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| HOME | HELP | FEEDBACK | SUBSCRIPTIONS | ARCHIVE | SEARCH | TABLE OF CONTENTS |